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The Art and Science of Call Center Success, with Richard Blank from Costa Rica's Call Center - Cutte
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CONTACT CENTER PODCAST .In this episode, Richard Blank and I, talk about his experiences in developi
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at my call center is from an educated point of view.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST
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you're not angeling your way into the call.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST
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you can say it yourself a little bit better.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST
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you already have the individuals name-RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST
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will not go with you unless you force a hand.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST
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when you work in a call center.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST
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when we make these phone calls.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST
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thumbs up and move conversations.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST
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Those are the soft of soft skills. RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST
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That you can introduce yourself again. RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST
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so one of the themes that I have here.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST
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